Get Hartlepool Active Online Bookings – Condition of Use:

  1. The Get Hartlepool Active online booking scheme is not transferable and can only be used by the registered user.
  2. Online bookings may be made up to 8 days in advance between the hours of 07:00 and 24:00.
  3. Booking cancellations must be made by email to the relevant facility and include details of the activity, date and time. A minimum of 48 hours notice is required for a cancellation. Failure to give 48 hours notice may result in the full fee being charged.
  4. Requests to transfer a booking must be made by telephone or in person.
  5. Hartlepool Borough Council reserves the right at its discretion to withdraw access to the Get Hartlepool Active online booking scheme from any person(s) who misuses the scheme or who does not follow the conditions of use.
  6. Hartlepool Borough Council, its employees or agents do not accept any responsibility or liability for any loss or damage, such as loss of earnings, loss of income, loss of fee's, nor do they accept responsibility or liability for bookings being unavailable.
  7. These conditions of use are subject to change at any time without notice. You must check these conditions of use at the time of booking.